The 2021 CCF big ol’ rewind mega round-up

The 2021 CCF big ol’ rewind mega round-up

We’re closing out our second year of posting content to the Community-Centric Fundraising content hub. We feel incredibly lucky and honored to have worked with so many talented and passionate folks this year to expand our collective knowledge.

Here’s an anthology of everything that was published in 2021, organized by theme (and in order of date they were first published).

Accessibility

5 anti-ableist practices that any organization can embrace now! by Jessie Calero
I don’t think my ADHD is a problem and neither should you by Christine Bariahtaris
Everyone has support needs — we are just choosing to center non-disabled employees by Jessie Calero
7 tips to write content that is more accessible by Stacy Nguyen

Antiracism

How Growing Gardens went from a nonprofit that ignored racism to one that is actively practicing antiracism by Alice Skipton
Why every meeting should mention race and equity by Renee Rubin Ross
Are universities REALLY ready to take on antiracism? An Open Letter to UT Austin by Marcus Cunningham and Michelle Vryn, CFRE

Black Lives Matter

Collecting Courage with Nneka Allen, by the Ethical Rainmaker/Michelle Shireen Muri
Reparations and Truth Telling with Dr. David Ragland, by the Ethical Rainmaker/Michelle Shireen Muri
Want to keep Black women in the nonprofit sector? Worry about yourselves by April Walker
Faux statements and fake love: on performative activism and faux-woke organizations by Leah Rapley

CCF Principles

CCF’s top 10 accomplishments of 2020 by CCF
(Mis)Adventures in fundraising: What you can learn from my first failures in community-centric fundraising by Rachel D’Souza-Siebert
CCF is gonna go global by CCF
Three times trying a community-centric approach paid off by Chris Talbot
How Autostraddle went from the edge of closure toward a robust (and successful!) community-centric donor model, during a pandemic! by Nicole Hall
Stakeholder Engagement,by Beyond Philanthropy/Monique Curry-Mims and Valerie Johnson
In case you missed it: CCF One-Year Anniversary Celebration edited video by CCF

Communication, learning, and storytelling

7 ways to tell stories ethically: the journey from exploited program participant to empowered storyteller by Nel Taylor
6 lessons for broadening your mental horizons, from the perspective of a Gen Z student by Isabella Lock
It’s pronounced ‘zeen’! (How the world of zines inadvertently prepared me for a career in nonprofit fundraising) by Yolanda Contreras
Why journalism needs to rethink its gold standards, especially when reporting on communities of color by Elisa Shoenberger

Data & Research

6 steps to making metrics an ally of your diversity plan by Christine Bariahtaris
The fact-based fallacy of accountability to donors by Hildy Gottlieb
Time Needs To Be Spent on the Intersections of Social Justice and Fundraising by Anna Rebecca Lopez
It’s time to rethink ROI metrics in racial justice by Sapna Sopori
The top 5 reactions I hear from nonprofit leaders when I bring up ‘inclusive and equitable research and analytics’ — and how I respond by Meenakshi Das
BIPOC nonprofit professionals need and want support by Anna Rebecca Lopez
Use informed consent to build trust and answer that damn demographics survey on grant applications by Allison Celosia

Equity

Take your Pride month and shove it by Carlos García León
The real cost of having a scarcity mindset by April Walker
What does it look like when we stop waiting for those in power to ‘save’ us, and start working collectively to keep each other safe? by Hanna Stubblefield-Tavey
Pay me like a white man: Support BIPOC creatives and professionals through tipping by Yolie Contreras
Raci$$$m with Phillip Chavira, by the Ethical Rainmaker/Michelle Shireen Muri

Fundraising

Fundraisers, your community needs your talents beyond your 9-to-5 office job by Taylor Gibson
Spilling the Tea on UK Fundraising with Fixing Fundraising’s Andy & Tom, by the Ethical Rainmaker/Michelle Shireen Muri
Take a lesson from Legos: Donor-centric fundraising doesn’t have to be in opposition to community-centric fundraising by Nate Levin-Aspenson
Fundraising should be like a polyamorous relationship by Carlos García León
Focusing on fundraising goals is harmful — let’s measure love instead by Vivien Trinh
A teen’s guide to putting the FUN in fundraising by Allison Hood and Sophie James
Why I am a fundraiser — despite not setting out to be one by Rakhi Agrawal
Tis the season: But is Giving Tuesday really community-centered? by Nikkia Johnson
The Metric of Love with Oregon Food Bank, by the Ethical Rainmaker/Michelle Shireen Muri

Nonprofit sector

I’m an executive director who has worked for free for nearly 10 years. Is it still even worth it? by Nicholas Steven George
7 questions to help figure out if you’re dealing with a performative nonprofit by Sanaa Ali-Mohammed
Nonprofits: the lessons we learned from the pandemic must stay, full stop by Meenakshi Das
Gretchen, stop trying to make “change the system from within” happen. It’s not going to happen. by Rebekah Giacomantonio
What TikTok taught me about capitalism and nonprofits by Leo Amosah
The annual report that never was … by Marisa DeSalles & Michelle Vryn

On the job

We’ve got to stop pretending program workers don’t exist by Nate Levin-Aspenson
Always give a cost of living increase — yes, especially after 2020 by Chris Talbot
The untold dress code in philanthropy: how and when we choose to police gender expression by Carlos García León
How to become a Pokémon master … at organizational capacity building! by Nina Yarbrough
Does your board need to be more diverse? Here’s how to do it. by Meenakshi Das
Bringing Community to Communications with Sarah Durham, by the Ethical Rainmaker/Michelle Shireen Muri
The 40-hour work week is more harmful than helpful. Here’s what to do instead by Lauren Brooks
Cultivate talent with the same energy level you cultivate gifts — especially with your BIPOC support staff by Priscilla Lopez
White-led organizations: Here are three keys to incorporating racial equity in strategic planning by Renee Rubin Ross
Pay Equity: Performative or Palpable? by Erika Chen
The worst pieces of work advice I ever received by Maralyne Narayan

Philanthropy

So you think you’re a philanthropist, huh? Or maybe you’re a power hoarder? Let’s find out! by Rebecca Paugh
Billionaires, DAFs, and the Changing Face of Philanthropy with Teddy Schleifer of Vox’s Recode, by the Ethical Rainmaker/Michelle Shireen Muri
White-focused philanthropy is on the way out; a philanthropy that unites us is taking over by Rachel D’Souza-Siebert
The Racist Roots of Nonprofits & Philanthropy LIVE with Christina Shimizu, by the Ethical Rainmaker/Michelle Shireen Muri
Collaborative philanthropy is rooted in African communal practice. Let’s reclaim it. by Samra Ghermay
Latinx communities deserve a place in philanthropy by Andrea Cota Avila
America’s charitable problem extends far beyond Giving Tuesday, and the Global South is bearing the consequences by Geetanjali Misra

Self-care & authenticity

Discomfort is the new black: 7 ways to prioritize discomfort so that you can learn to be a better human — for yourself and for the world! by Nina Yarbrough
Why throwing professionalism out the window was my best career move by Kelly Phipps
“Institutionalized,” a spoken word performance by Carlos García León
Surthrival with Kishshana Palmer, by the Ethical Rainmaker/Michelle Shireen Muri
Seasonal Nonprofit Burnout Disorder: You may be entitled to compensation by Selia Aponte
Why we need to get back up when we get knocked down: Lessons from closing a nonprofit I founded by Philip Deng
Here is why you don’t feel like a leader. (But you are one! You are!) by Meenakshi Das
Listen to the children … (because the world hasn’t ruined them yet) by Rachel D’Souza-Siebert
How we get over — how the Arts can be more than entertainment by Nicholas Steven George

White Supremacy & White Supremacy Culture

I wrote a CCF essay about racial gaslighting — and then white fragility blew up in my face! by Melia Smith
How are we supposed to get a leg up on the job hunt if all job interview #hottips are for white people? by Dominique Calixte
Deschooling and Decolonization with Akilah Richards, by the Ethical Rainmaker/Michelle Shireen Muri
White women as gatekeepers with Fleur Larsen, by the Ethical Rainmaker/Michelle Shireen Muri
That time an ‘equity office’ made me grasp how mandatory DEI training harms the most oppressed by Krystal Kavita Jagoo, MSW, RSW
Silence is complicity: What is unsaid speaks volumes by Nicole Salmon
Why I can’t get North Carolina’s state motto out of my head (and what other white people can learn from my obsession) by Nate Levin-Aspenson
What working at a flat organization has taught me about white supremacy by Yolanda Contreras
Shattering Fragility with Liz LeClair, by the Ethical Rainmaker/Michelle Shireen Muri
How NOT to treat folx with less privilege who understand oppression better by Krystal Kavita Jagoo, MSW, RSW

How NOT to treat folx with less privilege who understand oppression better

With over a decade as a social worker in the mental health field, I usually serve folx that I may have some power over. I remember feeling uncomfortable by this dynamic even when still in graduate school …

Let me ask you a question: Has everyone had a career that has often meant ensuring ethical treatment for folx with less privilege, regardless of their personal feelings? 

I know the answer is no, not everyone has — but white leaders are particularly bad at it. 

With over a decade as a social worker in the mental health field, I usually serve folx that I may have some power over. I remember feeling uncomfortable by this dynamic even when still in graduate school, as I had no interest in policing how folx survived what I had come to better understand as highly oppressive systems. This is why I knew that ethical practice as a social worker demanded that I constantly reflect on these power dynamics — dynamics of privilege and oppression that may creep into my work if I wasn’t always trying to be cognizant of this.

Having held a variety of social work roles, I know that power can manifest differently. When I worked in the Women’s and Children’s Care Centre at a hospital from November 2010 to June 2011, one of my tasks was to follow up on birth alerts from the Children’s Aid Society. While framed as “supporting expecting parents,” my duties required that I monitor notices from organizations that claimed to protect children but have managed to tear apart Indigenous families more successfully than during the height of the genocidal residential school systems. Had I been in that role longer, I may have come to interrogate how Indigenous families were disproportionately targeted, in addition to other inconsistencies with my white colleagues. 

While I strive to act ethically in all my interactions as a social worker, I would be lying if I said that it has always been comfortable for me. When I provided individual therapy services to a poor white man who was unable to work, it was extremely disconcerting to hear him talk in detail in our clinical sessions about how he often dreamt of slaughtering Muslims like a butcher, especially after he shared that he knew what “they looked like” as that only convinced me that he actually did not. I doubt he knew that someone could look like him and follow the faith of Islam, just as well as they could look like me, or Oprah Winfrey, for that matter. Nonetheless, I was responsible for providing paperwork that would qualify him for government funding while he was too unwell to work due to the exacerbated mental health challenges he was navigating.

The bulk of my experiences during my social work career with white folx in leadership roles have been in stark contrast to the ethical practice that I pride myself on …

Despite my personal feelings about white supremacy, xenophobia, Islamophobia, etc, when my job was to provide mental health support to patients regardless of their beliefs, I often had to put my emotions aside — especially when I was often in a position to provide supporting documentation to the caseworkers and employers of patients who may not respect my humanity. 

Ethical social work practice has required that I unpack my personal feelings. 

Professional experiences like these are why I know that it is entirely possible to work through one’s feelings of discomfort when holding more privilege than another individual, even when they are saying xenophobic things that we really disagree with if invested in ethical practice. I am a brown woman, who is fat, queer, disabled, Hindu, and an immigrant, too. In the field of social work, it is predominantly white folx in positions of power, so much harm can be done if power dynamics are not constantly unpacked. Thankfully, you might be heartened to know that I have had the pleasure of working with multiple white arts administrators who do the same, even when I discuss white supremacy, despite how uncomfortable that may make them.

Unfortunately, it seems that these people are the exception. The bulk of my experiences during my social work career with white folx in leadership roles have been in stark contrast to the ethical practice that I pride myself on, which is why I am once again without a job following white supremacist workplace harassment, just like I first found myself, a few years ago in 2017. 

It did not start then though, but from my very first job as a social worker, I was threatened during probation by a white social work manager, who postponed her vacation time to schedule a meeting with me to discuss how she had heard that I was not happy in my role and notify me of her concerns that those feelings could potentially impact my performance on the job.

Back then, I was the only BIPOC social worker hired in a part-time capacity, despite having a Master of Social Work degree while my two white colleagues only had Bachelor’s-level training. I stayed in that job longer than I wanted to though because I lacked the financial safety nets of many of my fellow recent graduate peers who could rely on their parents. I also told myself that I needed to make the most of that opportunity (that is why I moved to a city that was an 8-hour long drive north — it was an attempt to develop the social work career that I had dreamed of.) 

In that meeting, my manager had unethically wielded her power against me, an employee who was still on probation. All I did was say that my role as the discharge planner had turned out to be different from what I had expected. All I did was answer when asked how I was enjoying my new job by colleagues. 

I remember sitting in my manager’s office, feeling violated — yet knowing that I was thousands in debt, in a year-long lease — so not someone in a position to openly share the view that I had done nothing wrong. 

Instead of engaging in ethical practices, however, most of the white folx throughout my social work career have responded to me by unethically yielding their power to threaten my job.

This was why I did my best to salvage that job — by placating her feelings — and that was even before learning that her family member was a representative for the union (shady, if you ask me). Of course, this is how power operates, so I assured her that although it may have taken some time, I had come to thoroughly enjoy my job (as I counted down the days till my probation ended and desperately applied for any position that I could find in the area in an attempt to manage my financial responsibilities). 

That white woman acting unethically based on such a subtle statement happened so early in my career — and the discrimination that I have since been subjected to should have not been a surprise, given how much more I started to openly discuss experiences of white supremacist ableist targeting. 

It often looks very similar, as I am regularly summoned to meetings by white folx with more power, who threaten my existence due to their own failures in putting their personal feelings about me aside. It is why I had a slew of outstanding grievances against Canada’s largest university before finally resigning in an attempt to salvage my health, as I suffered exacerbated migraines and sleep challenges in the aftermath of white supremacist workplace harassment. 

The work they have failed to do is the ethical practice that I have been committed to for over a decade, even when it feels uncomfortable — a practice I know is both necessary and possible. This practice means listening to individuals and believing them even when they tell me things that will make aspects of my job harder to confront. Sometimes, this practice even means acknowledging that I do not know the answer to a question or apologizing for an oversight on my part. This is the reality of the hard work that ethical practice actually entails. 

Instead of engaging in ethical practices, however, most of the white folx throughout my social work career have responded to me by unethically yielding their power to threaten my job. Often, that looks like summoning me to meetings, which are framed as offers to support me but are actually their attempts to silence, gaslight, and derail me. (When I work with individuals that I often have some authority over, I know better than to ever force them to attend meetings with me, especially if they have voiced concerns about doing so.) 

Until the most privileged folx understand this and invest in moving beyond performative allyship, the most oppressed of us will still suffer.

In fact, in my last role as an accessibility advisor, which I had for over three years, I usually tried to say to students early on that even if they miss all of their appointments with me and never respond to any of my calls or emails, it is still my responsibility to support them, should they ever reach out in future. I did this because I all too often have had others wield power against me unethically, and I never want to oppress someone else even when my job allows me to do so. 

When terms like ‘anti-oppressive’ and ‘trauma-informed’ are unethically used to describe their approaches, folx in leadership roles should be required to have greater accountability. If these leaders are unwilling to listen to those over whom they yield power when we share the ways in which they have failed us, their practice will only continue to oppress and cause trauma. 

Having held jobs in which I can do harm as well as where I have experienced white supremacist ableist violence, I know that it is both necessary and possible to do ethical work. 

Until the most privileged folx understand this and invest in moving beyond performative allyship, the most oppressed of us will still suffer. 

Krystal Kavita Jagoo, MSW, RSW

Krystal Kavita Jagoo, MSW, RSW

Krystal Kavita Jagoo (she/her) is a social worker, artist, and educator who prioritizes equity in all of her work. Her visual art was featured in Pandemic: A Feminist Response, and the zine, CRIP COLLAB. She has taught “Justice and the Poor: Issues of Race, Class, and Gender” at Nipissing University, facilitates Sustainable Resistance for BIPOC Folx writing workshops for Scarborough Arts and has facilitated Writing for Social Change workshops for the Saskatchewan Writers’ Guild. In addition to her reported writing, her personal essays have been published in Huffington Post, Healthline, Disabled Writers Blog, Best Health Magazine, La Libreta, Just Preachy, BlogHer, Verywell Mind, etc. Her memoir essays have been published in Radical: An Unapologetic Anthology by Women & Gender Nonconforming Storytellers of Color in 2020, and the Bronx Memoir Project: Volume V in 2021. She completed the Crossing Gibraltar program with Cahoots Theatre in 2021 and looks forward to performing “A Slow Death in Academia” in the SpringWorks’ Digital ShortWorks Showcase and participating in the Gathering Knowledge, Sharing Voices: Touring in the New Normal program with Ontario Presents. She was awarded Ontario Arts Council and Toronto Arts Council grants to work on her essay collection, entitled, “They Colonized Even My Tongue.” She can be found on LinkedIn and Facebook, so do not hesitate to contact her to discuss paid work disrupting the problematic status quo as she is freelancing fulltime to avoid a third traumatic experience of white folx in power apprehending her whole income the next time her equity work alienates them. 

The Ethical Rainmaker: The Metric of Love with Oregon Food Bank

By Michelle Shireen Muri, Freedom Conspiracy Principal and CCF co-chair

Episode Summary

How can love be a metric and what does it look like to measure that instead of fundraising goals? The Oregon food bank surprised many folks in the nonprofit community when they revealed a new concept, measuring love instead of fundraising. In this episode, Nathan Harris and Vivien Trinh of the Oregon Food Bank, describe the thinking and process around how they changed the practices of the Oregon Food Bank to center love! Find the episode notes and the podcast transcript here.

About the Ethical Rainmaker podcast

In the United States alone, philanthropy is a $427 million dollar industry, of which 68% comes from individual donors. Yet the practices, theories, and foundation of modern philanthropy and fundraising often ignore the ways in which the industry perpetuates harm.

The Ethical Rainmaker, hosted by Michelle Shireen Muri, is a podcast that hosts authentic conversations grappling with the questions that we don’t often ask in the nonprofit world. Join us as we explore some of the practices that undermine our missions and navigate the way forward with today’s resisters, reimaginers, and the re-creators of the third sector. It’s time to think differently.

Michelle Shireen Muri

Michelle Shireen Muri

Michelle Shireen Muri (she/her) is the co-chair for Community-Centric Fundraising and the host of the new podcast, The Ethical Rainmaker, launching July 29. She is the founder of Freedom Conspiracy, a small collective of fundraising consultants focused on bringing values-aligned practices to clients in the nonprofit and philanthropy spaces. She can be reached at @freedomconspiracy on Instagram. You can send her a tip via Patreon

The worst pieces of work advice I ever received

By Maralyne Narayan, fundraising consultant

These types of advice continue to pop up throughout the careers of women of colour. These pieces of advice are tropes bandied around — microaggressions wrapped in helpfulness and presented with a smile.

If asked, many women of colour (WOC) can tell horror stories of the advice they received early in their careers. Most of us have heard versions of, “You should use an “English name on your resume,” (something I personally first heard from a career counsellor when I was an undergraduate at a Canadian university, ironically directed at a room of 5 ethnically diverse faces attending a career workshop). Or perhaps, like me, you’ve been told to dress “professionally,” that is, with no overly bright colours (which of course means to never dress in a way that might identify your ethnic heritage). A temp agency staff member offered me that gem. 

These types of advice continue to pop up throughout the careers of women of colour. These pieces of advice are tropes bandied around — microaggressions wrapped in helpfulness and presented with a smile. 

In some ways, bad advice in the nonprofit sector can feel more insidious because of the high standard of morality to which we wrongly hold the charitable sector. Rather than capture the many pieces of terrible work advice WOC receive — because we all already know what they are — my focus here will be about five entrenched tips and tricks offered specifically in the field of fundraising. It’s important to acknowledge systemic issues that perpetuate sharing flawed knowledge with our newest colleagues. 

1. “Be grateful — very very grateful.”

The first terrible piece of fundraising-specific advice many nonprofit professionals ever receive is to be constantly grateful — both to donors but also for ‘the job.’ This may not be entirely specific only to fundraising but is certainly a common undercurrent throughout nonprofits. 

All too often we accept that gratitude is a requirement for our career negotiations, and we continue to sell ourselves short when we do not demand gratitude in return.

It was once suggested to me that even if I was sweeping the floor for an important nonprofit, I should be grateful for the chance to sweep floors. Too often, nonprofits expect their workers to just be grateful, despite giving them no benefits, extremely low salaries, and no promise of professional development. 

WOC — who are often driven by a deeply personal passion for justice, who are hard-working and believe in the lie of meritocracies — too often accept this status quo, perhaps because it aligns with our imposter syndrome, perhaps because it aligns with what we are told ‘working to improve the world’ would feel like.

Or maybe we accept it because we are afraid to question it, afraid it would make an embedded societal stereotype and a lifelong burden into a truth — and frankly, maybe we accept it because, after difficult periods of unemployment that are very common with nonprofit workers in this sector, we are actually grateful. 

Whatever the reasons, all too often we accept that gratitude is a requirement for our career negotiations, and we continue to sell ourselves short when we do not demand gratitude in return. 

Work — all work — should be mutually beneficial to both the employee and the employer. Ideally the employee gets more benefits than just existential gratification. I am immensely grateful that I eventually recognized the backwardness of this gratitude standard early on (though unfortunately not early enough to entirely escape toxic work environments). 

2. “Network — or starve.”

Basically I received the message that “the people”with “the money” or “the power” were the only ones to know.

The second terrible piece of advice I’ve gotten that straddles the line between fundraising-specific and general malarkey that WOC in all fields receive is that we need to network a lot. The implication is that if only we network more we would begin to experience the benefits of broad, powerful connections that white men in our society have enjoyed for 100s of years. This of course completely ignores the power and influence that a hegemonic group in positions of power can wield and the complexity, difficulty and strain of breaking into these ‘networks’ entrenched by systemic oppression and limited support. In fundraising, this push for volume is not only about networking for our own futures but also about the success of our causes. 

While I have learned through trial and error that building community can be incredibly beneficial with the right people (individuals who actually resonate with my value structure), my initial steps into networking were extremely shaky. 

Basically I received the message that “the people” with “the money” or “the power” were the only ones to know. This translated into trying to make connections with racially homogenous and class conscious leaders in nonprofits or non profit-adjacent organisations who, frankly, never really acknowledged my worth, nor, at times, my humanity.  

This was not only demoralizing, but it also eroded my sense of self. Regardless of the work we do to change the world, there are segments of society upheld by white supremacy that I was not only required to beg from, but I was also required to learn to move amongst effortlessly. Doing so required hiding every part of myself and, at times, denying my personal definition of self.

Networking for the purpose of fundraising often meant putting aside my identity, ignoring my and my family’s lived experience on the margins — from racial abuse to glass ceilings to the fact that my grandfather spent most of his life fighting, first British, then American influences — including those of a charitable nature — on a tiny island — for a kind of freedom that was withheld and denied for hundreds of years. 

Ultimately, I learned that the advice to network a lot, in and of itself, is not bad advice but rather it needs more follow-up. It needs to include effective tools and approaches for people of a variety of experiences and backgrounds. 

It’s important to connect in ways that are meaningful to you, share all of yourself, and find people willing to do the same. WOC need to know that their value in this sector, which has failed us in so many ways, is their difference, their unique perspectives, and their ability to challenge the status quo.

3. “Focus on people who donate.”

Basically, whole swaths of people who, by virtue of address, immigration status, age, culture, skin colour … “those people” apparently don’t give.

When we start out as fundraisers, we’re told that you must target specific sub-sections of society, the people who give. This advice of course implies something deeper, an undercurrent in fundraising (something I have only heard spoken aloud once), that there is also a specific definition of “those people” who don’t give. 

Basically, whole swaths of people who, by virtue of address, immigration status, age, culture, skin colour … “those people” apparently don’t give. 

Every fundraiser has come across this sentiment (and if you haven’t, you weren’t listening). 

The problem is that — again — my skin, my gender, my family’s experiences — has primed me to identify with “those people,” — People who do in fact give, and have given throughout history, both formally and informally. People who, through labour, care, philanthropy, and community, ensured our survival and our wellbeing. People who gave and gave throughout their lives, improving society in ways that simply cannot ever be fully captured in a dollar and cents quantification. 

But what will that ever mean in comparison to what can be donated by white males in boardrooms? 

4. “Have you prayed, though?”

I know I am not the only one who has silently allowed certain religious assumptions to be made about my personal beliefs, just to ensure a gift was received or a donor was not offended.

Do you need advice on how to cope with the burdens of your fundraising role? Well, have you tried asking God for help? 

(Asking for God’s help was an utterly useless tidbit of advice that was once offered to me by a manager in an organisation categorized as secular.) 

Fundraisers, perhaps more than in most other fields, are often confronted by religion in the workplace. The issue with this is that our donors often require us to embody a religious persona (or play a role) related to their own belief system, in order for us to build trust with them. I know I am not the only one who has silently allowed certain religious assumptions to be made about my personal beliefs, just to ensure a gift was received or a donor was not offended. 

From relatively benign instances of a donor assuming I was Hindu based on appearance alone (they were thrilled that I could also see the good work of “the lLord” and find myself a soul-redeeming job in a nonprofit), to awkward conversations with board members about my personal feelings around women’s right to choose or superiors in organisations encouraging me to settle down and live a “good” life instead of remaining a single cis female. 

Again, these conversations are coming up in settings that are defined as secular workplaces. 

What is also problematic, especially for WOC who have to deal with this kind of multiplicity all the time, is when leaders in nonprofits, specifically those claiming to be secular, lead based on their very personal religious beliefs, which is an all-too-common reality when leaders move up because of their dedication to a cause, rather than their skills or training. 

Religious identity need not ever be part of your decision-making as a fundraiser — and it certainly should not dictate success in your career. 

5. “Remember, the donor is king.”

Being reminded that the donor is king is the worst piece of advice that frequently shadows fundraisers. It’s advice that tells us that our principles as an organisation (and frequently our values as human beings) have no place in the donor relationship. 

Ultimately, while terrible career advice does often come from well-meaning places, many aspects of the nonprofit sector’s good intentions are not enough to break systemic inequities.

The reality is that organisations are often willing to contort their values and principles into unrecognizable forms to better accommodate those providing the money. This can be in minor ways — like altering language, and communication for specific donors — to larger scale issues like changing programs or completely rebranding the organization into something more palatable for large donors.  

The idea that the donor is king further diminishes opportunities to those groups, or individuals unable to accommodate donor expectations. Small or new organisations are limited by their infrastructure and administrative costs. Further, those extremely marginalised individuals, experiencing homelessness or general precarious realities, who may rely on informal street donations are displaced in favor of the bright faced, credit card accepting fundraisers on the street, eroding a potential source of needed emergency support in the community, in favor of large scale entities. 

I understand that, for most organisations engaged in fundraising, there are times when compromise is necessary for growth, development, and to ensure essential work continues. However, systemically, the assumption that donors deserve all of these compromises on the part of fundraisers and nonprofits is something we need to criticize and a practice we need to dismantle.

Across these five bits of advice, there are some overarching themes that WOC so often face as challenges to their success and professional development in this field. White supremacy is equally entrenched in the nonprofit sector as in other parts of our society, (perhaps more so in the narrative of white saviors). Those in positions of hierarchy may extend unrealistic expectations, stereotypes and personal beliefs to their staff, but it is not our burden to cope with these pressures. 

Ultimately, while terrible career advice does often come from well-meaning places, many aspects of the nonprofit sector’s good intentions are not enough to break systemic inequities. 

It is okay to recognize that being seen and actualized through your work is part of your requirements for finding a career that is a good fit. And maybe the best advice I have had in my career is that nonprofit work is hard, fundraising is hard, it is necessary to protect yourself and give consideration to your personal well-being, and salary, while not negligible, can never replace good work culture. 

Maralyne Narayan

Maralyne Narayan

Maralyne Narayan (she/her) is a fundraising consultant who has worked with several diverse international non-profits, including those focused on education, gender, sustainability, and entrepreneurship. She holds a Masters of Global Studies from Queens University located in Kingston, Ontario with a focus on sexworker unions in Thailand and had the privilege to work with youth in Guyana researching the impact of corporal punishment on youth. Now she lives in Ottawa and is focused on effective, equitable, and ethical fundraising practices. Connect with her on LinkedIn. If you’d like to tip her, you can send her a tip.

Seasonal Nonprofit Burnout Disorder: You may be entitled to compensation

By Selia Apontenonprofit marketing manager

Season’s greetings!

Burnout culture is the ultimate unspoken truth of the nonprofit sector. Now, don’t get me wrong. When I say unspoken, I don’t literally mean UNSPOKEN. In truth, we talk and joke about burnout all the time. The problem is no one takes it seriously.

We don’t know each other, but I hope you’re doing well. In my perfect world, you’re sipping a cup of hot tea and killing time reading this without a care in the world.

Since we just met, here’s something you should know about me: I love the holidays. The glorious window between Thanksgiving and New Year’s has always been my favorite time of year. I live for any excuse to spend time with loved ones, take brisk evening walks, and indulge in gluttonous seasonal treats.

However, the second thing you should know about me: I work for an arts nonprofit. This means that the holiday season has taken on a new meaning. Instead of visions of sugarplums, I’m now haunted by swirling deadlines and a never ending parade of emails. Between GivingTuesday, holiday concerts every weekend in December, and trying to maintain an actual life outside of work, my favorite time of year has now become flat-out exhausting.

If you’re anything like me — and many others in our field — you might be experiencing some moderate to severe symptoms of seasonal nonprofit burnout disorder. Symptoms that can include, but aren’t limited to:

  • Panic-checking your email at 9:46 p.m. on a Saturday night
  • Getting random flashbacks of your boss saying, “This is how we’ve done things in the past…” while minding your own business in the Trader Joe’s checkout line
  • That persistent, nagging feeling that what you’re doing isn’t good enough

If you often feel overwhelmed, frustrated, or anxious at work, you’re certainly not alone. I’ve heard from many colleagues in the nonprofit sector who feel the same way. In fact, this is the very reason I felt compelled to talk about this issue.

I’ve come to believe that burnout culture is the ultimate unspoken truth of the nonprofit sector. Now, don’t get me wrong. When I say unspoken, I don’t literally mean unspoken. In truth, we talk and joke about burnout all the time. The problem is no one takes it seriously. And more importantly, I think we’re neglecting some key factors from the burnout equation. 

Allow me to state some real unspoken truths about burnout:

Burnout culture is inherent to nonprofit work. 

We live in a world with a lot of problems. Nothing too major, you know, just average everyday problems like crippling economic inequality, a mounting homelessness epidemic, horrific racial injustice, and an impending climate crisis — just to name a few.

In the words of our Lord and Savior RuPaul: “If you don’t love yourself, how in the hell you gonna love somebody else?”

Nonprofits are dedicated to solving some of the world’s greatest challenges. While this can be a very rewarding profession, our work can also be extremely difficult and emotionally taxing.

As such, burnout is practically an inherent characteristic of nonprofit work. In fact, I think all of us know that burnout is our sector-wide dirty little secret, but no one wants to actively do anything to fix it.

Regardless, just because burnout is the norm for most organizations, doesn’t mean it’s healthy or sustainable for the people in the thick of it.
We need to start being honest about our burnout problem. We need better systems of support in place for the frontline nonprofit professionals who are being impacted most by this work-related stress. In the words of our Lord and Savior RuPaul: “If you don’t love yourself, how in the hell you gonna love somebody else?”

via GIPHY

GIF description: Cute animated dog sits on a chair, enjoying a coffee
in a room engulfed in flames. The dog assures us that “this is fine.”

Burnout is a systematic issue.

The biggest misconception about burnout is that it’s a personal problem that can be solved through personal means, like using a planner and deep breathing. However, with so many of us feeling constantly run down, I’m beginning to think that burnout may be more of a systematic dilemma. And sadly, I don’t think it will be solved by doing more Yoga with Adriene

This is like the fast food industry telling you to “Stop eating the McRib©” while funnelling millions of dollars into predatory advertising and chemically altering said McRibs© to be highly-addicting and universally accessible.

Let me be clear, I think there are a lot of ways that you can manage feelings of burnout on an individual level, but much of the burnout experienced by nonprofit professionals stems from the atmosphere and constructs within which they work.

Nonprofits are notoriously understaffed, a fact that is acknowledged and joked about ad nauseum by everyone in the field. In fact, 69% of participants in the 2021 Nonprofit Leadership Impact Study by NonProfit PRO believe their organizations to be understaffed (see Figure 5). Not shockingly, this number is up 11% from the same study done in 2020.

Couple this with the fact that nonprofit workers are often grossly underpaid (remember this horrifying salary spreadsheet from 2019?!), and you have an easy recipe for hot, steamy burnout pie. 

Asking employees to address the symptoms of burnout on a personal level (exemplified in suggestions like “Just do yoga” or, “Use your vacation time”) without taking into consideration the organization’s operations as a whole is flawed. 

This is like the fast food industry telling you to “Stop eating the McRib©” while funnelling millions of dollars into predatory advertising and chemically altering said McRibs© to be highly-addicting and universally accessible. 

Yes, you could avoid buying a McRib© through sheer will alone, but it would be a lot easier if the industry would meet you halfway and stop shoving McRibs© at you every chance they get. (Shoutout to my husband, who is the only human alive to actually enjoy the McRib©).

Similarly, you could alleviate burnout by practicing mindfulness and escaping to Joshua Tree every chance you get, but it’d be a hell of a lot easier to avoid burnout in the first place if you had more support in your actual job. We must attack burnout from the top down, beginning with the people who hold the most power.

If you’re a senior-level manager or board member, sit down for an honest check-in with your colleagues. Figure out where the pain points are for them and then actually do something to help. Hire a freelancer or intern to offset strenuous workloads during your busiest season. Champion for pay increases for your staff. Offer flexible time off outside of historical paid holidays.

Better yet? Explore alternatives to the dreaded 40-hour work week, more on that in this incredible CCF post by Lauren Brooks

Chances are, if you’re in a position of power, it’s your employees who are executing the lion’s share of your department’s workload. Do them a solid and start valuing their precious time and energy (feel free to steal one of the suggestions above, I won’t tell). Otherwise, you may find yourself in need of some new coworkers — and a quick visit from the Ghosts of Christmas Past, Present, and Future to set you straight. 

If you’re a mid-level employee or just starting out in the field, it’s important that you are as candid as possible about your workload and mental health needs. Easier said than done, I know. I completely feel your need to over-perform and do everything in your power to help change the world. But you can’t do it all and you probably aren’t being paid enough to do it all, therefore you shouldn’t have to sacrifice your own health and wellness for the establishment at which you work. 

If at all possible, stop saying yes to every project that gets thrust upon you. Make it known that the organization needs you more than you need it. When you’re eventually promoted to a position with more power, be an advocate for your colleagues and make the changes you wish you could have made for yourself. 

Most importantly — and this is true at any level — lean on your colleagues for support and consider bringing up your concerns as a group. Chances are if you’re feeling burnt out, you’re not the only one. It’s a systematic issue, remember?

Burnout is ultimately unavoidable.

Okay, before you feel betrayed, let me explain:

I’m not saying you should settle for burnout. Rather, acknowledge that there are inevitably going to be periods of undue stress in your job and try to give yourself some grace.

It’s my personal belief that anyone who tells you they have the solution to cure all your woes is A) bluffing and B) about to sell you something. I’m not here to tell you how to avoid burnout completely, because that would be icky and unethical. Also, I hate to tell you, but there is no end-all cure to this problem. Period.

Feeling anxious, overwhelmed, or exhausted are all completely normal and valid human emotions. It’s impossible to sail through life without occasionally feeling run down. Life is hard. Working against the systems of capitalism, white supremacy, the patriarchy, and environmental destruction is hard. And it’s not going to get easier.

I’m not saying you should settle for burnout. Rather, acknowledge that there are inevitably going to be periods of undue stress in your job and try to give yourself some grace. Also, be able to recognize the difference between a frustrating week at work and a prolonged, mental health jeopardizing situation. Know yourself, and be honest about when you’ve had enough.

Collectively, we must call for systematic change in the field and be our own mental health advocates. I’m excited to be writing for CCF, an online community where nonprofit professionals can share their thoughts and ultimately push ourselves and our sector towards a better future. 

Know that you’re not alone. I’m holding space for you and sending good vibes for a squeaky-clean inbox, chestnuts roasting on an open fire, and peace of mind that everything is going to be okay.

Happy holidays!

Selia Aponte

Selia Aponte

Selia (she/her) is originally from Clermont, Florida but now resides in sunny Los Angeles with her new husband and two adorably maniacal cats. She works as a marketing manager for a performing arts organization and is passionate about exploring themes of mental health and self-care in the nonprofit sector. On weekends, she loves entertaining friends and binge-watching garbage reality TV. Depending on when you ask, her future goals include running a nonprofit theater company or starring on a Food Network competition show, TBD. As a coffee-loving Cancer living in the land of $9 cappuccinos, she’ll be your friend forever if you buy her a latte or say hello via email or LinkedIn.