By Melia Smith, Phoenix-based development professional
UPDATE: Since publishing this piece, Melia has left the organization she was with at the time due to grievous harm she sustained due to leadership and organizational misconduct. Yet again, we are witness to the violence BIPOC employees endure when advocating for transparency and accountability to promote just and equitable workplaces.
“Well actually …”
This is how gaslighting always begins.
I was meeting with my ED to tell her that I was quitting my position at Mesa Arts Center. Even though I came prepared to explicitly detail the reasons I was leaving, I was still surprised she bothered to ask why. If she’d been half cognizant of the chaos erupting in our department over the past 22 months, it should have been obvious to her. She hadn’t earned my honesty, but I was honest with her anyway.
Why was I so frequently told that I was a wonderful employee but was never considered for a promotion?
The ED, a white woman, responded to each of my carefully selected concrete examples with her own version of a reality that was so far removed from my experience that it was hard not to laugh in her face.
It made me wonder where she’d been. It made me wonder if we were even working in the same office and talking about the same people.
She implored me to give the benefit of the doubt to the two people central to the reason I was leaving. I strained to not let my eyes roll into the back of my head.
Why was I not being given the benefit of the doubt about my own lived experience? Why did no one believe me?
As I was quitting, I thought that there was nothing remarkable about my departure from Mesa Arts Center. After all, I’d left so many jobs for similar reasons and under similarly untenable circumstances. Quitting was a tool of self-care for me. I was just doing what I’d always done: struggling to survive until I was too tired to struggle anymore.
But my departure actually was remarkable. Because it turned out that I was the latest of four BIPOC people who were overtly or indirectly pushed out of the development department of Mesa Arts Center.
Looking back: an examination of the clues
I’ve been doing the internal work of turning over all of my experiences like stones and looking to see what’s underneath, what I missed. I’ve been looking hard at my past experiences through a different lens, one that views me as the rest of the world views me: a Black woman in a world that sees Black women as assets, sometimes — and as threats, always.
In 22 months, Mesa Arts Center was marked by the departures of four Black and Brown people from a development department that is only three-people large. In 22 months, under the direction of a singular executive director, there was 100% turnover of a department. Now, the entire development department of Mesa Arts Center is white.
I’ve never worked at a place that is so very desperate to tell on itself like this.
Gaslighting teaches us that since we can’t be trusted with our experiences about racism, we also can’t be trusted about our own experiences in general.
What happened at Mesa Arts Center had nothing to do with job performance and everything to do with Black and Brown people who were unable to make themselves small enough and quiet enough so that their white peers and supervisors felt comfortable around them.
Why was I so frequently told that I was a wonderful employee but was never considered for a promotion? Why was it that, when I left orgs, my superiors were “shocked” and “hated to lose me” but didn’t lift a finger to fight for me before that?
It was because I was a diversity box that they could check off. Being anything more in these spaces made me problematic. Speaking up about anything (as I am wont to do — an aggressive eight on the enneagram scale who will pop off at any and all injustices), made me seem like a threat. It also made each of my Brown colleagues at the arts center, who were all competent and capable and wonderful people, seen as a threat in the same way.
Gaslighting as a tool to protect white people
Us four BIPOCs at Mesa Arts Center each individually suspected financial malfeasance on the part of the finance director. Our concerns about her were never investigated. Instead, the attention was turned around on us. Gaslighting 101.
Gaslighting is an experience so common to Black and Brown folx in the workplace. We are taught to offer grace to people when they say or do racist things or when they commit micro- or even macroaggressions against us.
We are told: They’re a nice person, they didn’t mean it that way. I think you’re being sensitive. It isn’t as serious as you’re making it to be. They had good intentions.
Gaslighting extends beyond racist behavior though. Gaslighting teaches us — and the people who exact this emotional violence against us — that since we can’t be trusted with our experiences about racism, we also can’t be trusted about our own experiences in general.
Instead of considering what we were saying, the ED assumed the worst of us. She protected a person that we reported as doing harm to the organization, and in doing so, the ED sold four BIPOCs — her employees — out. What continues to be unfathomable to me was that the ED was so invested in protecting another white person and maintaining the appearance of her own competency that she didn’t consider that the threat of actual financial corruption was more damaging to the organization than the accusation itself.
Why were my Brown colleagues responsible for the obvious institutional dysfunctions that preceded their employment and continued long after their departure? Why only them? Why were my colleagues held to such a different set of standards? Why did the ED provide a space to listen to us without creating the same space to believe us? What made us so untrustworthy?
Why were my Brown colleagues and I held to such a different set of standards? Why did the ED provide a space to listen to us without creating the same space to believe us? What made us so untrustworthy?
The ED took a white person’s feedback about four BIPOCs seriously, imploring the four of us to work around the finance director because she held all the knowledge. We were shown that to question the finance director about her work or not show her complete deference was punishable by retaliation.
Once, when I told the ED that an incident with the finance director was frightening for me, she said, “Really? You were afraid of her?”
And then when I told the ED I felt disrespected during that incident, she said, “Well actually, I was told you were shouting, too.”
It’s hard for me to imagine watching all of this from the outside, the turnover of the entire development department of an organization that prides itself on its accessibility to diverse audiences — and not questioning why. It seems so obvious to me that there is something systemically wrong here.
But people don’t seem to question behaviors and practices like this.
Then again, maybe it shouldn’t be surprising to me that people don’t question behaviors and practices like this. When surveyed, while only 13 percent of white respondents reported that they personally felt that they were discriminated against for being white when it comes to equal pay or getting promotions — more than half of white respondents said that they believe discrimnation against white people exists in the United States.
In the same study, 92% of Black respondents stated that they believe that racial discrimination against African Americans still existed in the U.S. today. Also, 57% responded that they believe they experienced discrimination in regard to pay and promotions and 56% responded that they experienced it when applying for jobs.
These figures not only reflect racial disparity when it comes to the workplace, but it also demonstrates a fundamental misunderstanding of systemic racism and discrimination and reflects the centering of the white experience. In the face of all of the data and lived experience of Black folx, how do more than half of white people in this country think that they face racial discrimination for being white?
How BIPOCs are primed to ‘fail’
At Mesa Arts Center, after each of my colleagues left, a smear campaign was activated to discredit them and undermine any and all of the good work they had done. Everything that had gone wrong in the department was now their fault. But the problem was solved because now they’re not here!
The failure of BIPOC folks in any environment, just any one failure, is remarkable — and it is noticed.
Why were my Brown colleagues responsible for the obvious institutional dysfunctions that preceded their employment and continued long after their departure? Why only them? Why were my colleagues held to such a different set of standards? Why did the ED provide a space to listen to us without creating the same space to believe us? What made us so untrustworthy?
This imbalance of standards breeds the kind of mediocrity in white people that insulates them to fail up instead of fail out. Instead of coaching the development director on lack of leadership or, sometimes, competency — the executive director rewarded these shortcomings through the termination of BIPOC employees.
White people are given the flexibility and agency to fail and struggle, and their failures are so unremarkable to other white people that they go unchecked.
In contrast, the failure of BIPOC folks in any environment, just any one failure, is remarkable — and it is noticed. The ‘failure’ of BIPOC folks get turned into write-ups, corrective actions, and — catastrophically — job loss. The collateral damage of simply noticing our perceived failures, no matter what size they are, is so much more devastating.
The cost of gaslighting Black and Brown folx
I often wonder what would have happened if anyone had chosen to believe us. I often wonder if anyone with any power had chosen to be a loud ally instead of a quiet one. What if someone defended any of us?
Who would we be if we didn’t have to spend all our energy toning ourselves down and making ourselves into people worthy of the white generosity of being believed and trusted? Who would we be if we got to thrive and not just survive?
If anyone had given me even just a bit of the same benefit of the doubt that they had committed to giving to less trustworthy, less qualified white people — how advanced would I be in my career?
How many Black and Brown folx have to wait until they are lucky enough to fall into the hands of an employer whose investment in equity will free these folx from the tyranny of being hired through and managed through a lens of white supremacy?
How many of us will even get that chance?
I have spent my entire career teaching myself to manipulate the systems of white supremacy and mediocrity that I have to operate within just to stay employed. I have spent my career teaching myself to be seen (but don’t take up too much space). Be heard (but be prepared to not be listened to). Share ideas (but expect someone else to take credit for them). Be present (but not accounted for). Do the work (and be grateful to do it because it could be so much worse).
Accepting the many transgressions that happen to us is the only way to cope without completely burning out.
But who and what would we be if we did not have to invest so much energy in making ourselves palatable to white peers and supervisors? Who would we be if we didn’t have to spend all our energy toning ourselves down and making ourselves into people worthy of the white generosity of being believed and trusted? Who would we be if we got to thrive and not just survive?
Today, 11 years into my development career, I am finally finding out what thriving feels like. I currently work at an organization that shows me I’m respected instead of just talking about it. It’s a place that took, very seriously, my convictions about grounding our work in race and equity and did not punish me for it. It’s a place that gives me the agency to lead that is reflective of my experience, without making me constantly prove I am worthy of the agency. I am lucky to work here, and for the first time in my career, I feel lucky of my own accord and not because my superiors are constantly implying I am lucky to be employed at all.
I still have more questions than answers these days though. I still have more anger than I know what to do with. Grief still lives inside of me all of the time. Guilt still creeps up on me and tells me that I am a fraud sometimes.
All of that gaslighting has done exactly what it was intended to do: Keep me questioning myself even when no one around me is.
In a recent Instagram live conversation about defunding the police, activist Janaya Khan said “I’m tired of living in a world where the strength of Black people is determined by their capacity to endure suffering.”
Yes, I survived Mesa Arts Center and every place before it, but what did it cost me? What did it cost my Brown colleagues?
It’s hard to take comfort in mere survival. Black and Brown folks all individually carrying the same exact baggage with no relief is painful. The shit is heavy.
Melia Smith
Melia Smith (she/her) is a development professional, specializing in start up and in-transition environments. She currently oversees development at a homeless services agency in Phoenix, Arizona. The coronavirus pandemic has forced her to have hobbies outside of TV; currently she enjoys calligraphy and watercolor art, reading, and scrolling through Instagram for pictures of dogs. She agrees with Dr. Tressie McMillan-Cottom about the absurdity of LinkedIn, but you can find her there anyway, as well as on Instagram @notesfrommelia. Read more essays from her on an irregular basis on TinyLetter.
Glad you found a place to thrive ! Such a waste when a great worker feels they have to be stifled . I will never know all you endured but I do understand having people not hearing you !
From everything I’ve heard – not just here, but from peers around Phoenix, it’s quite clear that the ED of the Mesa Arts Center, and the Assistant Director (Edu/Arts) need to go. Things might change after that.
Glad the poster has found a good job!
I left the MAC a couple of months before you wrote this, so you at least got half of your preference. I’m very glad that Melia is being valued elsewhere!
I really appreciate the honesty of your essay. And I am equally glad you have found a place to thrive.
Malia, PREACH! I am from AZ too and this is a reflection of my experience in philanthropy. I would love to connect with you! I believe we have some common connections who have shared that you are on point, an asset to our community and that we need to meet. I really appreciate your honest and writing style. raquel.d.gutierrez@gmail.com
Thank you for this insightful article. I am researching gaslighting in regards to bullying and came across your piece. It is eye-opening and heartbreaking that you and others with your skin color have been made to feel you need to live in a box defined by someone else to succeed. Gaslighting is incredibly harmful and leaves lasting, long-term wounds and I’m very grateful you found a workplace where you are valued and can excel.
While you describe your personal experience at MAC, you are writing the truth so many nonprofit staff experience regularly. Thank you for your courage.
Thank you so much for sharing this story!
Thank you for your honesty. The comments and examples you share are crushing. You are strong and resilient and we need to keep hearing your stories.
Here’s a thought;
“Reacting in anger or annoyance will not advance one’s ability to persuade.”
“Fight for the things that you care about, but do it in a way that will lead others to join you.”
Spoken from a very intelligent WHITE woman.
More than anything, these are values conversations. So, it’s not about how one should navigate any space, but more about what does an organization value, and how does it act on those values (so, not just stated values).
The approach you describe works for an organization that is built on charisma, or power, rather than right, truth, equity, and/or justice, I think.
And here’s the white woman in the comments section (RENEE LEOPARD), trying to gaslight all the readers.
Quoting Ruth Bader Ginsburg and gas lighting someone at the same time is tragically ironic. You are gas lighting the writer saying their is an appropriate way to talk about this subject. STOP IT! Renee Leopard seems to want a “Comfortable Level Of Blackness” in the workforce.
Spoken from a very POWERFUL figure in the movement of Equality.
You should also share the entire quote:
“When a thoughtless or unkind word is spoken, best tune out. Reacting in anger or annoyance will not advance one’s ability to persuade.” These were not just words, but actions. Sticks and Stones.
“Fight for the things that you care about, but do it in a way that will lead others to join you.” – Talking about these issues are exactly how you get people to understand there is an issues in the first place. This discussion is what helps lead others to join your fight for Diversity, equity and inclusion(DEI).
The Executive director of the MAC is a privileged white woman that is so far disconnected from DEI. Her words do not match her actions. She has the audacity to speak over representatives of the community. She muzzles the voices of the community, and individuals of diversity and replaces it with her own voice while speaking about the importance of DEI. The executive director even enabled her friends, the financial director, to embezzle money and drink on the job. She Silence everyone that spoke up and cut the tallest blade of grass that first spoke up. She has used her positions to promote the people that are her friends instead of the people that work hard. She should have lost her job, but instead the City Mangers office provided her a highly unqualified new baby sitter, a $115,000 Deputy Director with no Performing Art Center experience, to do the job for her. She uses her position to get her son a jobs at Scottsdale Performing Arts Center. And she has used COVID-19 as a smoke screen to remove the voices and employees that represent the actually community of Mesa, and that provide diversity to the organization. Yet another BIPOC voice removed by the executive director in 2020. Many staff were cut during the pandemic, but there has been many more that were not cut that chose to jumped ship willingly during a pandemic, arguable the worst time to find another job, just to avoid her and her incompetent work cronies. She is a wolf in sheep’s clothing.
Thank you for writing this article! This is an extremely emotional, insightful read and I look forward to reading more of your work.
CCF editor’s note: We do not agree with the comment below. It is incorrect and it goes against our CCF Principles. We’re leaving this comment up as an example of the kind of toxic feedback people of color always have to contend with when they share their experiences honestly and bravely.
I have yet to read how any of the awful things that happened to you are related to race.
The same thing happens all the time in exclusively white environments as well.
It’s funny how you desire to not be gaslit yet imply all sorts of things about white people (an experience you haven’t lived)
It’s a pity when pseudo-intellectuals think their words are logical but aren’t. It’s also a pity considering equity is necessary.
Equity means everyone. But keep on, by all means. You’re tooooooootally not generalizing a whole group of people.